We will accept returns within 30 days of purchase for orders placed directly on paktbags.com. * Items must be unused and in original packaging. Once received, returns can take up to 2 weeks to process. Refunds can only be made to the original form of payment. Please keep in mind that we will deduct $15 for return shipping.**
If upon inspection we find that your order was returned without original packaging, 10% will be deducted for restocking; and if it appears to have been used, we will deduct 20% from your refund for restocking/refurbishment.
If you agree to the above terms, please start the return process here.
*Items purchased from the Pakt Outlet are not eligible for return.
**Please note we are unable to provide return labels for customers outside of the U.S.